Last updated: 4 August 2026

Geo Site Supply delivers throughout the United Kingdom and internationally. The information below explains our standard delivery charges, estimated delivery times and important information for overseas orders.

1. Delivery areas and standard charges

• United Kingdom: Free standard delivery. Estimated delivery time is 2–5 working days.
• Republic of Ireland: £50 standard delivery. Estimated delivery time is 3–7 working days.
• Europe: £24.99 standard international delivery.
• Rest of the world: £99 standard international delivery.

Delivery estimates begin once an order has been dispatched. Working days exclude weekends and public holidays.

2. Oversized, heavy or specialist products

Some oversized, heavy, hazardous or specialist products may require a separate delivery quotation and may not qualify for the standard rates shown above. If this applies, we will contact you before dispatch to confirm the delivery cost and obtain your agreement. You may cancel the affected order for a full refund if you do not wish to proceed with the revised delivery charge.

3. Order processing and dispatch

We aim to process and dispatch in-stock orders as quickly as possible. Products that are made to order, specially sourced or temporarily unavailable may have longer lead times. Any product-specific lead time shown on the product page or confirmed in your quotation takes priority over the standard estimates above.

Orders containing several products may be delivered in more than one shipment.

4. International customs, duties and taxes

International orders may be subject to import VAT, customs duties, clearance charges or other local taxes when they enter the destination country. Unless expressly stated otherwise at checkout or in a written quotation, these charges are not included in our product or delivery prices and are the responsibility of the recipient.

Customers are responsible for checking any local import restrictions or requirements before ordering. Customs procedures can delay delivery and are outside our control.

5. Delivery addresses and access

Please provide a complete and accurate delivery address, telephone number and any relevant access instructions. We cannot be responsible for delays or additional carrier charges caused by an incorrect address, restricted access or nobody being available to accept the delivery.

Large deliveries may require suitable access and assistance for unloading. Where special unloading equipment is required, this must be agreed with us before dispatch.

6. Tracking and delivery updates

Where tracking is available, details will be sent after dispatch. Tracking availability depends on the carrier and service used.

7. Delays

Delivery dates are estimates unless we have expressly agreed a guaranteed date in writing. Events outside our reasonable control, including carrier disruption, severe weather, customs delays and industrial action, may affect delivery. We will keep you informed where we become aware of a significant delay.

8. Damaged, missing or incorrect deliveries

Please inspect your order as soon as reasonably possible after delivery. If an item arrives damaged, is missing or is incorrect, contact us promptly through the contact details on our website and include your order number, a description of the issue and photographs where relevant. This does not affect your statutory rights.

9. Questions before ordering

If you need confirmation of delivery availability, costs or lead times for a particular product or destination, please contact Geo Site Supply before placing your order.